Click on the pages below to view the speaker’s presentation synopsis and learning benefits from the 2010 event.
Welcome address: Jos Stroobants, Director Aviation Development, Brussels Airport

AIRPORT DESIGN & DEVELOPMENT
Keynote speaker: Horst Amann, Vice President, Fraport AG

AVIATION SECURITY
Keynote speaker: Siim Kallas, Vice President, Commissioner for Transport, European Commission

COMMERCIAL DEVELOPMENT: PRIVATISATION, DESIGN & REVENUE
Keynote speaker: Philippe Baril, CEO, Quito International Airport

ENHANCING PASSENGER EXPERIENCE & CUSTOMER SERVICE
Keynote speaker: Ben DeCosta, Aviation General Manager, Hartsfield-Jackson Atlanta International Airport
Keynote speaker: Paul Kehoe, CEO, Birmingham International Airport

PASSENGER PROCESSING & CHECK-IN: MOVING FORWARD
Keynote speaker: Tony Gollin, COO, Auckland International Airport

PRT & APMs AT AIRPORTS AND BEYOND
Keynote speaker: David Holdcroft, PRT Manager, BAA Heathrow

PASSENGER EXPERIENCE: PLANNING, DESIGN, CONSTRUCTION & OPERATIONS
Keynote speaker: Mark Skjervem, Vice President &
International Aviation Sector Manager, Parsons, USA

AIRPORT DESIGN & DEVELOPMENT: SOUTH ASIA/MIDDLE EAST FOCUS
Keynote speaker: Haytham Haidar, Chief Development Officer, Abu Dhabi Airports Company (ADAC)

AIRPORT ENVIRONMENT & SUSTAINABILITY
Keynote speaker: Rosemarie Andolino, Commissioner, Chicago Department of Aviation

AIRPORT SAFETY PERSPECTIVES & INITIATIVES: NEW, ESTABLISHED & RE-ESTABLISHMENT
Keynote speaker: Kristina Dores, Aerodrome Operations and SMS Expert, Afghanistan Ministry of Transport & Civil Aviation

CHALLENGES IN BORDER SECURITY
Keynote speaker: Alan Craig, Head of International Liaison, UK Border Agency

COMMERCIAL DEVELOPMENT: PRIVATISATION, DESIGN & REVENUE
Keynote speaker: Jaime Daly, CEO, Lima Airport Partners


EASA - CRISIS COMMUNICATION IN THE AVIATION SECTOR
Keynote speaker: Dan Holtgen, Head of Communications, EASA – European Aviation Safety Agency

ENHANCING PASSENGER EXPERIENCE & CUSTOMER SERVICE
Keynote speaker: Edward Plaisted, CEO, Skytrax

FUTURE AIRPORT: THE EVOLUTION OF TERMINAL DESIGN
Keynote speaker: Samuel Ingalls, Assistant Director Aviation IS, McCarran International Airport

IATA – PASSENGER EXPERIENCE: END TO END PASSENGER PROCESS
Keynote speaker: Günther Matschnigg, Senior Vice President Safety, Operations & Infrastructure, IATA

MAXIMISING BAGGAGE PERFORMANCE WITH INNOVATIVE TECHNOLOGY
Keynote speaker: Mark van Gaalen, Strategic Consultant, Amsterdam Airport Schiphol

AIRPORT DESIGN & DEVELOPMENT
Keynote speaker: Kristoff De Winne, Head of Airport Business Development, Brussels Airport

AVIATION SECURITY
Keynote speaker: Rafi Ron, CEO, New Age Aviation Security (NASS)

COMMERCIAL DEVELOPMENT: PRIVATISATION, DESIGN & REVENUE
Keynote speaker: Kenneth Buchanan, Senior Executive Vice President, Dallas Fort Worth International Airport

IATA – ALL THINGS BAGGAGE
Keynote speaker: Peter Stanton, Head of Scheduling & Baggage Services, IATA

IT, SYSTEMS INTEGRATION & COMMUNICATIONS: ORGANISING YOUR AIRPORT EFFECTIVELY
Keynote speaker: Glenn Morgan, Head - Airline IT Operations, British Airways