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Supported by IATA



Passenger Terminal CONFERENCE & EXPO has been supported by IATA for eight years and this year is no exception!

Paul Behan, Head of Passenger Experience, IATA, Switzerland
Stephan Copart, Project Manager Fast Travel Programme, IATA, Switzerland
Dorothy Reimold, Assistant Director Security & Travel Facilitation, IATA, USA
Andrew Price, Head of Baggage Services, IATA, Switzerland

Don't miss the IATA chaired panel discussion in the Security and Facilitation Conference on Day 1:

Checkpoint of the Future - moderated by Dorothy Reimold, Assistant Director Security & Travel Facilitation, IATA, USA

  • The roadmap for the checkpoint of the future
  • An international proposal – but does it differ among countries?
  • Will the various national criteria for screening be acceptable to all nations? (How do we promote data sharing, data exchange and data acceptability?)
  • How are the 'permissions' for the three lanes determined?
  • How might airline-based programmes be used to differentiate (FF miles, Red Carpet Club, etc.)? (Known Traveler and Behavioral Analysis – the evolution has already begun.)
  • How will changing technology affect checkpoint design?
  • What about manpower requirements – different countries screen differently? (How will future configurations affect resources?)
  • How is throughput 'balanced' when any one of the lanes is over- or under-utilised?

Panellists:
Dorothy Reimold, Assistant Director Security & Travel Facilitation, IATA, USA
Ronald Augustin, Deputy Senior Vice President Security Services, KLM Royal Dutch Airlines, Netherlands
Steve Jackson, Head of Group Security & Facilitation, Qantas Airways, Australia
Johnnie Muller, Head of Security, Copenhagen Airports, Denmark
Lee Kair, Regional Director - Europe/Africa, Transportation Security Administration (TSA), Germany
Yves Duguay, Senior Vice President Operations and Customer Experience, Canadian Air Transport Security Authority (CATSA), Canada

This year's airline speakers include:
Ronald Augustin, Deputy Senior Vice President Security Services, KLM Royal Dutch Airlines
Andy Blackwell, Head of Security and Resilience, Virgin Atlantic Airways
Dimitris Bountolos Montabes, Head of Coordination & Hub, Iberia Airlines (IAG Group)
Fergus Boyd, Head of e-Business (Acting), Virgin Atlantic Airways
Roy Braganza, Director Remote Check-In, American Airlines, USA
Rob Broere, VP - IT Passenger Services Systems & Passenger Experience, Emirates Group
Rick Feltner, Corporate Director - Airport Services, Delta Air Lines
Doug Godard, Senior Manager, Design and Strategy, WestJet, CANADA
Hetel Gokal, Business Improvement Manager, British Airways
Alicia Henares Cobo, Head of Airport Systems Unit, Iberia Airlines (IAG Group)
Steve Jackson, Head of Group Security & Facilitation, Qantas Airways
Brian Keene, Director - Worldwide Baggage Performance, United Airlines
Hiosvany Muina, North America Area Manager, Copa Airlines, USA
Beverly Lewis, Airport Station Manager (ATL & MCO), Alaska Airlines
Ryan Marzullo, Deputy Program Director - JFK Redevelopment, Delta Air Lines
Raymond Moore, Regional Director Corporate Real Estate, Delta Air Lines
Mitch Nadler, Director Concession Programs, JetBlue Airways
Ally Shearer, Manager Border Security and Facilitation, Virgin Atlantic Airways
Thomas Steiner, Director Corporate Security , Austrian Airlines, AUSTRIA
Sandra Stelling, Managing Director Airport Services, Alaska Airlines
Douglas Stolls, Manager Guest Relations & Central Baggage, Virgin America
Amy Weaver, Manager - Properties, Southwest Airlines
Eleena Yegorova, AVSEC Manager, Aeroflot - Russian Airlines

Free exhibition pass
It's been wonderful. It’s my first time and I love the variety of the Conference sessions and the exhibitors. It’s definitely been worthwhile. It’s been a wonderful opportunity to meet other people from different airports and network with all the exhibitors
Jacqueline Yaft, Deputy Executive Director, Los Angeles World Airport, USA
Passenger Terminal World magazine