Passenger Terminal Exhibition 2012 - review

The 18th Passenger Terminal EXPO (PTX) took place at the Messe Wien Exhibition and Congress Center in Vienna, Austria, on 18-20 April 2012 and was described as the "busiest ever Passenger Terminal EXPO".

More than 200 international companies exhibited and over 3,500 delegates and visitors attended PTX 2012, bringing together CEOs, architects, airport and airline executives, suppliers, key decision makers and buyers from across the world, and providing an excellent platform for exhibitors to showcase their latest innovations. There were many new product launches held at PTX this year, including new software, innovative self-service systems, furniture designs and baggage handling units, all of which were well received by visitors to the event.

Michael Healy, Vice President Infrastructure and Commercial Development, Halifax Stanfield International Airport, Canada, commented, "This is my seventh visit to PTX. I haven't missed a show since 2005 as I think it is a great opportunity to see the leading-edge developments in the airport design industry. I am responsible for terminal design and I have been looking at new trends and speaking to our vendors in order to build and maintain our business relationships."

PTX was officially hosted by Vienna International Airport, which used the show to promote the opening of its new Skylink terminal in June and to communicate with customers from across the airport's catchment area.

"Passenger Terminal EXPO has been great. I have been trying to convince the organisers to come to Vienna and I am happy they finally decided to do so," said Peter Mayerhofer, Head of Operational Readiness Skylink, Vienna International Airport. "We are using PTX to promote our new facilities and the opening day of our Skylink Terminal, and as our catchment area goes quite a bit to the east of Vienna – Hungary, Slovakia and Czech Republic – it is good to be present here at the show and get in touch with people from these countries."

Very successful conference
The Passenger Terminal Conference 2012 was held during the three-day event in Vienna, and speakers covered a number of exciting topics, including Airport Design, Planning and Development; Environment and Sustainability; Technology and Processing; and Capacity Development.

The conference was hailed as a complete success enjoyed by all that attended, with Roddy Boggus, Senior Vice President, Parsons Brinckerhoff, enthusing, "The conference sessions were fantastic, especially on Day 1. The sessions covered all of the most important issues facing the industry today, both in terms of new technologies and terminal projects being undertaken around the world. The whole event was spot on!" Click here for the CONFERENCE REVIEW

Skytrax Awards
The Skytrax World Airport Awards were also held at PTX, recognising the best airports in the industry in a number of categories including World's Best Airport, Airport Shopping, Security Processing and Leisure Amenities. Incheon International Airport was named World's Best Airport while London Heathrow picked up the prize for best airport shopping.

"The collaboration with Passenger Terminal EXPO enables Skytrax to host the World Airport Awards at a venue that offers very clear synergies between the two events," said Edward Plaisted, CEO of Skytrax. "It provides the platform to publicly honour the winning airports, while at the same time delivering an awards ceremony that is not influenced by any third party – this concept is of paramount importance to us."

A full list of all the winners can be found here:

World-exclusive product launches
Baggage handling and self-service solutions were some of the hot topics at PTX, with a number of companies showcasing their newest bag-drop systems to the delight of many visitors. Peter Knaack, International Account Manager, IFM Electronic, Germany, commented, "PTX is a very impressive show providing a good overview of the different companies in the industry. I am specifically interested in baggage handling and entry systems and there are plenty of companies showcasing this at the show, which is great. I will be returning next year."

Visitors to PTX were treated to the first ever demonstration of ARINC's ExpressDrop common-use bag drop system, which offers fast and simple passenger identification. The PTX demo introduced biometric identification that enables passengers to proceed from check-in to boarding as an end-end automated process.

"The show has gone very well for us," Tony Chapman, Senior Director, Integrated Travel Solutions, ARINC EMEA,, explained. "Our stand has been constantly busy and we have had a lot of interest in our products. The event provides the ideal opportunity to get face-to-face feedback on our systems, enabling us to develop them going forward. It provides our clients and potential clients with the chance to actually see the products. We've already booked our stand for next year and we are very much looking forward to it!"

Crisplant also launched its latest automated baggage handling systems, including its TSA-approved CrisBag tote system, its LS-4000econ sorter and the BEUMER autover intelligent destination-coded vehicle (DCV) baggage handling system. There were also videos on the company's stand that provided visitors with demonstrations of the LS-400econ and autover systems, and were very well received according to Peter Elmvang, Marketing Manager at Crisplant. "This year's event has been great. Our stand has been very busy and we have managed to speak to a lot of potential new clients. We have learned about new projects that are taking place around the world, and will be taking a lot of positive things away from the event. The fact that the event has been so busy throughout the three days shows that the market is moving in a very positive direction!"

Another first at the show was the worldwide exclusive launch of Tigrox's crowd control barrier, which provides site owners with an innovative advertising solution whereby the traditional fabric tape used in spring-loaded barriers has been replaced with 470mm-wide film digitally printed on both sides, allowing users to display a range of information and marketing material to visitors waiting in line.

The displays can also be changed in less than a minute on site with minimal disruption, ensuring that advertising messages are kept up to date.

Concluding on the success of the show, Tony Robinson, CEO, UKIP Media & Events, which organises PTX, said, "This is probably the busiest ever Passenger Terminal EXPO and Conference, where we can see all attendees and exhibitors locked into discussions. At the end of the day that equals business, which is what this show is all about – meeting and bettering your knowledge and business." "Consistently the show delivers a really high-level experience for visitors, delegates, speakers and exhibiting companies, and I certainly have the pleasure of meeting lots of people here who say in their opinion this is the best international conference and business meeting place of the year. The conferences have proved to be a phenomenal place for discussion and interaction on a global scale."

Next year's Passenger Terminal EXPO and Conference will be held at Palexpo in Geneva, Switzerland on 9-11 April 2013.

Here’s what other visitors to PTX had to say about the event:

Richard Wilson, Design Manager, Gate Technologies, UK
"Passenger Terminal EXPO is a good place to meet customers face to face rather than just communicating via email. As a designer I find the show a useful way to see what other people are doing in one place and to meet people I wouldn’t normally meet. The show is a convenient way to get to know clients, and lots of business takes place here. I will definitely be attending next year’s show in Geneva.”

Alexey E. Gurerich, Chief Information Officer, Vnukovo Airport, Russia

"This is the fourth time we have attended PTX and we think it is a good way to communicate with our partner companies who are exhibiting here at the show. We use the show as a way of getting a better understanding of the products we are interested in using, and we will definitely be back next year.”

Stephen E. Alexander, Divisional Manager, Essex Industries Ltd, Libya
"This is our first time to the show. While it is smaller than some of the others we have been to, we think this is still a useful show to attend to see the different developing technologies in the airport industry. We have made some good business connections here and we have greatly enjoyed visiting Vienna – it is a lovely city.”

Maxine Montgomery, Manager Customer & Terminal Services, Saskatoon Airport Authority, Canada
"Passenger Terminal EXPO is excellent and the conference has been great. I find the panel discussions are the best and especially enjoyed the discussion on customer service at the Olympic Games. While the exhibition is too technical for me, it is great to see developments in the industry and pass this on to my colleagues back home; we find PTE provides us with some useful business leads for the future. We have just begun a 30-month expansion project at Saskatoon Airport and the show is useful for finding the latest and greatest technologies for inclusion in the finished project.”

Humaid Saber Al Hameli, Director Aviation Facilitation and Standards, Department of Transport, UAE
"I come to the conference and exhibition every year and think it is a great way to see lots of airports, new technologies and facilities under one roof. I have enjoyed the conference greatly, especially the development and operations conference. Passenger Terminal Conference is a great way to find and develop new business contacts and I will definitely be attending next year’s show in Geneva.”

Roddy Boggus, Senior Vice President, Parsons Brinckerhoff
"The quality of the exhibition stands this year is higher than any event I have been to. I continue to attend PTX because my clients and future clients are here. It is the place to be seen.”

What the other exhibitors had to say:

Chris Beling, Director, Zafire
"Passenger Terminal EXPO provides us with some good business leads and we are seeing different kinds of customers come to our stand because of the different products we have been developing. As our company gets bigger the amount of interest we receive at shows like PTX continues to grow. We think PTX has worked really well this year and we will definitely be coming to Geneva next year. There is a high level of customer at PTX and we feel we have done some real business here rather than just talking.”

Romi Singh, President, Aviation Research Corporation
"Passenger Terminal EXPO is a well-recognised world forum for reviewing what is in the marketplace for hardware, software and wetware (business procedures). We produce both software and wetware and so the show is very useful for us to get a good cross-section of the competition, and we usually get some good business out of the show. We will definitely be coming back next year – we have already booked our stand.”

Martin Gieselbach, QuinTech
"Passenger Terminal EXPO has been very busy and we’ve had a lot of interest from prospective customers. PTX provides us with a good opportunity to make new connections and showcase our new products. We will be coming to Geneva next year as we think PTX has provided us with a useful way to promote our business to new and existing customers at airports and airlines around the world.”

Jorg Pohl, Marketing, Napcabs
"PTE has been a great show and we have made a lot of new contacts. We have been continuously busy and have been giving live demonstrations throughout the show, which have proved really popular. Feedback from customers has been good, with lots of interesting comments about using our Napcabs in the airport environment. We came to PTX after it was recommended by other companies and colleagues. Depending on how much business we generate from this year’s show, we hope to be back in Geneva next year. We think Passenger Terminal EXPO is a good way to meet customers and build up our business.”

Helmut an de Meulen, CEO, Materna

"We have had a very crowded stand with quality customers. It’s the quality not the quantity that counts, and we have had a lots of interest in our systems. We have been invited to participate in a couple of tenders in Switzerland and Poland, and there are many promising leads that we will chase after PTX.”



Very good expo and great speakers. Plenty of variety, which made it hard to follow all these interesting presentations! Very good
Nikolaos Papagiannopoulos, Senior Project Manager, Athens International Airport, GREECE




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