Conference Program


We are in the process of updating the website, inviting speakers and continually working to increase the relevance and value of the conference to our delegates.

Each year we ensure that the conference reflects the topics of key interest to all potential conference attendees.

THIS IS THE CONFERENCE FOR INNOVATIVE IDEAS AND SOLUTIONS THAT ARE CRITICAL TO THE INDUSTRY’S FUTURE SUCCESS!



Great event that was very well organised
Stijn Bannier, Product Manager Mobile, KLM Royal Dutch Airlines, NETHERLANDS

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PRESENTATIONS >> PANEL DISCUSSIONS >> Q&As

Go to Reviews & Videos to view previous Conference Programs.

An independent and unbiased conference platform
The conference is strongly supported by major airports, airlines, aviation authorities and regulators; it is independent and encourages a free and frank exchange of views and ideas, and sometimes even heated debate. The highly authoritative environment of the conference itself allows businesses to be associated with a quality educational program.

Conference topics include, but are not limited to:
  • Accessibility & Green Airports
  • Ageing Population & PRMs
  • Airport Cities, Transport Connections & Regions
  • Airport Design, Planning & Development
  • Airport Design, Planning & Development - Middle East & Asia
  • Aviation Security, Border Control & Facilitation
  • Baggage, Systems & Integration
  • Biometrics – Single Token Journey
  • Commercial Development, Retail, Concessions & Media
  • Customer Service & Passenger Experience
  • Disruptive Innovation & Digital Transformation
  • Environment & Sustainability
  • Facilities Maintenance & Management
  • Finance & Procurement
  • Future Airports
  • Increasing Airport Capacity
  • Innovation & Inspiration
  • Management & Operations – ATC, A-CDM, PBAM, CONOPS, APOC & TAM
  • Passenger Journey - Interfaces
  • Safety, Crisis & Disaster Management
  • Social Media, Branding & Marketing
  • Technology, IT & Communications

For information about speaking at Passenger Terminal CONFERENCE 2020 please contact Janine McEvilly, conference director, Passenger Terminal CONFERENCE at janine.mcevilly@ukimediaevents.com