Conference Delegates


With its genuine focus on passenger terminals, the Passenger Terminal CONFERENCE program is unique, allowing participants to engage in detailed, relevant and stimulating industry debate and learning.

This highly focused conference brings together both airport and airline professionals. Most events concentrate on only one of these sectors; Passenger Terminal EXPO is the only one that provides a powerful platform for the two main travel industry groups to interact and share common issues.

The conference attracts teams with responsibility for management and operations, architecture, planning and design, customer service and passenger experience, security and safety, border security and control, check-in and passenger processing, finance and revenue, IT, systems integration and communications, retail and concessions, environment and sustainability, baggage handling and processing, PRT and APMs, and so much more!

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1,900+ CONFERENCE ATTENDEES | 400+ EXPERT SPEAKERS | 130+ COUNTRIES REPRESENTED | 9 CONFERENCE STREAMS DAILY

We ensure that each year the conference reflects the topics of key interest to all potential delegates, including issues such as capacity planning, operational readiness, non-aeronautical revenue generation, security legislation, technological advances, strategic and business management and the environment.

An independent and unbiased conference platform
Although the conference is strongly supported by industry bodies such as major airports, airlines, governments, railways, authorities and regulators and their suppliers, it is independent and encourages a free and frank exchange of views and ideas. Participation in such a highly authoritative platform allows businesses to be associated with a quality educational program.

Conference delegates package:

All included for the day/s you have registered for the conference - your conference delegate badge gives you access to:

  • All conference streams, panel discussions and Q&As
  • Event app to arrange your individual conference schedule and meetings
  • Opening day networking breakfast
  • On arrival pre-conference coffee
  • Delegate Dining Area - Networking lunches
  • Delegate Coffee Areas - Assorted refreshments
  • Assorted refreshments in conference rooms
  • Opening day party
  • Secure website containing presentations, post-conference*
  • Skytrax World Airport Awards ceremony & drinks
  • Exhibition entry on all three days with your conference badge
  • Visitor relaxation and meeting area
  • Free wi-fi
  • Free cloakroom
  • FANTASTIC networking

*Subject to speaker permission, following the conference

Receiving your conference badge:

You will be sent your Passenger Terminal CONFERENCE 2020 delegate badge shortly before the event.

Who you will meet:

  • Airline management
  • Airport management
  • Airport and airline consultants
  • Airport project teams
  • Architects
  • City officials
  • Civil aviation authorities
  • Construction companies
  • Consulting engineers
  • Government agencies
  • International consultants and contractors
  • Railway management
  • Regional contractors and consultants
  • Suppliers and specifiers for the airport sector

Visit the Testimonials and Review pages to see what delegates and speakers have to say!