A well-designed passenger experience should assist travelers from the moment they walk through the airport doors to the departure of their flight, guiding them in the smoothest and most intuitive way possible.
Based on their long experience of smart 3D wayfinding totems installed in over 30 countries, ViaDirect has developed an innovative wayfinding solution for airports in the form of an interactive kiosk that helps travelers find their check-in desk, provides them with the shortest possible route to their departure gate and gives valuable information about their flight, via the scan of boarding pass.
These interactive totems allow visitors to easily find their way throughout the terminals and to search among the hundreds of possible destinations made available to them, whether it be shops, restaurants, services, leisure and relaxation areas, etc.
Also, capable of much more than simple wayfinding, ViaDirect’s kiosks can be synchronized with the airport’s existing CMS to retrieve real-time data of the content, promotions of shops, events of the airport, but as well include live schedule of public transportation, full rating system and other useful marketing tools. Every month, detailed statistics of the usage of the interactive totems will be provided.
ViaDirect will display its latest projects installed worldwide in more than 15 airports such as Copenhagen (CPH), Los Angeles (LAX), Santiago Nuevo Pudahuel (SCL) to show how to make passengers’ time before take-off an enjoyable experience.