A world-class airport conference
Over the past 25 years, the annual Passenger Terminal Conference has firmly established itself as the most highly regarded airport terminal conference in the world, with 1,600+ conference attendees from 120+ countries ranging from board members and CEOs through to managers and their teams.

The conference offers the opportunity to address key issues affecting developments, share views, exchange ideas, benefit from the experiences of peers, and seek innovation and solutions.

More than 400 expert speakers from around the world
Over three days, delegates will have the opportunity to see presentations from speakers hand-picked from the world’s leading aviation authorities, airports, airlines, architectural companies, and consultancies. Presentations will cover the very latest trends and developments in the passenger terminal industry, while offering solutions to numerous operational issues.

Interactive panel discussions
Interactive panel discussions will take place throughout the conference, ensuring that the latest topics and concerns are discussed, and theories and solutions given where appropriate. Conference delegates will find a far-reaching and diverse group of conference topics to choose from every day, each providing detailed information from qualified professionals.

High-quality networking event
The high-profile conference, coupled with one of the industry’s largest and most diverse exhibitions, makes this not only a prestigious event to attend but also a priority for senior executives and key decision makers involved in the passenger terminal industry.

For information about speaking at Passenger Terminal Conference 2024 please visit the Speaking section or contact Janine McEvilly, conference director, Passenger Terminal Conference at janine.mcevilly@ukimediaevents.com.

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An independent and unbiased conference platform
The conference is strongly supported by major airports, airlines, aviation authorities and regulators; it is independent and encourages a free and frank exchange of views and ideas, and sometimes even heated debate. The highly authoritative environment of the conference itself allows businesses to be associated with a quality educational program. We ensure that each year the conference reflects the topics of key interest to all potential delegates.

PRESENTATIONS > PANEL DISCUSSIONS > Q&As. THIS IS THE CONFERENCE FOR INNOVATIVE IDEAS AND SOLUTIONS THAT ARE CRITICAL TO THE INDUSTRY’S FUTURE SUCCESS!

Day 1 – Tuesday, April 16, 2024

• Welcome and opening address
• Airport cities, regions, and transport connections
• Airport design, planning and development
• Aviation security, technology, process, and people
• Commercial development – retail, concessions, media, experience
• Customer service, passenger, and personnel experience
• Environment and sustainability
• Future airports
• Management and operations – airside
• Technovation

Day 2 – Wednesday, April 17, 2024

• Advanced air mobility (AAM), vertiports and infrastructure
• Airport design, planning and development
• Airport design, planning and development – Middle East and Asia
• Aviation security, technology, process, and people
• Commercial development – retail, concessions, media, experience
• Customer service, passenger, and personnel experience
• Environment and sustainability
• Technovation

Day 3 – Thursday, April 18, 2024

• Accessibility and assisted travel
• Airport design, planning and development
• Aviation security, technology, process, and people
• Customer service, passenger, and personnel experience
• Digital identity and wallets in travel
• Facilities management and safety
• Increasing airport capacity and flexibility
• Technovation

*Schedule subject to change

Your delegate badge will entitle you enter any conference track with a great mix of presentations, panel discussions and Q&A, and include full hospitality on the day/s you’ve booked for, with morning coffee, refreshment breaks and networking lunches. There will be an event app to download* to organise your schedule for the conference, network pre-event and arrange meetings. Once your pass is booked and paid, you'll receive a FastTrack code to print your delegate badge off on arrival at the venue and you'll have complimentary use of the cloakroom to store your belongings. You will receive access to the presentations** via a secure download portal shortly after the conference – we’ll email you with the portal address and your unique login once it’s ready.

You can attend both the Opening Day Party and the SKYTRAX World Airport Awards ceremony and celebration which will be presented live in the expo hall, not to mention benefit from the amazing networking opportunities throughout the conference and exhibition! Entry to the exhibition hall is included on all three days even if you only booked a one- or two-day delegate pass.

*App email will be sent out when it’s available for download **Subject to speaker approval