JFKIAT launches indoor Live View at JFK Terminal 4 with Google Maps
JFKIAT – the operator of John F. Kennedy International Airport’s Terminal 4 – has launched Google Indoor Live View at Terminal 4.
In 2021, Google Maps launched indoor Live View to transform navigation through large and complex indoor spaces and facilities. The new functionality, which can be accessed through Google Maps, employs the live feed from the user’s camera and augmented reality to point people in the right direction with arrows and directions overlaid right on top of their world.
Riga Airport begins construction procurement process for terminal development
As part of its ongoing terminal development project, Riga Airport in Latvia has released the qualification requirements for construction suppliers to potential applicants.
The new terminal building of Riga Airport will feature a modern passenger check-in hall, security and border control area, shops and cafes, as well as a baggage handling facility. It will also have new access roads for private and public transportation, a multi-story car park and a connection to the Rail Baltica station, which together form stage 6 of the airport’s development.
Gold Coast Airport hires three more therapy dogs
Gold Coast Airport in Australia has welcomed three more therapy dogs to its AmbassaPAW program.
Chappie (a Groodle), Bonnie (a Beagle/French Bulldog cross) and Lucy (a Lowchen) were selected through the airport’s new partnership with local dog trainer Found by the Hound, and join Quincy the black Labrador, who became part of the airport team earlier in 2023.
The initiative, which was launched in 2018, is designed to ease the stress and anxiety that can sometimes be associated with traveling, and make the overall airport experience for customers more enjoyable.
Customer experience is an increasingly decisive factor for passengers booking travel, SITA reports
When booking a flight, experience at the airport is an increasingly important consideration for passengers, beyond just cost and availability of destinations. SITA’s 2023 Passenger IT Insights report has found that customers are looking to technology to optimize every aspect of the post-pandemic travel landscape, from addressing pain points in the airport journey, to supporting air transportation sustainability, to streamlining intermodal travel.
The report reveals that, as demand has skyrocketed post-pandemic amid lingering staff and resource shortages for airlines and airports, the resulting disruptions to air travel have taken their toll on passengers’ experience.
Vilnius Airport implements aircraft de-icing wastewater treatment plant
Vilnius Airport has begun operating an aircraft de-icing wastewater treatment plant to improve its sustainability.
According to the airport, this is the first of its kind in the Baltic States. It will collect and treat all the wastewater generated during the aircraft de-icing process, which can later be used as a raw material in aviation and other industries. The investment in the de-icing wastewater treatment plant amounted to €2.9m (US$3.1m), and the project was partially financed by the European Union (EU).
Kempegowda Airport Bengaluru opens Terminal 2
Kempegowda International Airport Bengaluru (BLR Airport) has opened Terminal 2 (T2) for international operations.
Referred to as the ‘Terminal in a Garden’, T2 is a tribute to the garden city of Bengaluru. The terminal is meant to be a ‘walk in the garden’, with passengers traveling through over 10,000m2 of green walls, hanging gardens and outdoor gardens. Located on the eastern side of Terminal 1, T2 spans 255,661m2 and is equipped to handle 25 million passengers annually.
Schiphol opens well-being concept from Holisteq
Amsterdam Airport Schiphol in the Netherlands has opened a wellness concept from Holisteq on the second floor of Lounge 2, behind the security check.
Holisteq combines the worlds of “science, technology and holistic wellness”, the company says, fulfilling a need to reduce stress. Travelers at Schiphol can choose from several wellness treatments in their own ‘Biohacking Orb’.
The Biohacking Orb is a multi-sensory pod that combines sound, vibration, infrared light, color and aromatherapy in one treatment.
Changi Airport unveils interactive exhibition about its creation
Jewel Changi Airport in Singapore has unveiled an interactive exhibition about the late Lee Kuan Yew and how he and his team made Changi Airport possible.
‘The Courage to Dream – The Making of the Changi Airport Story’ is a commemorative exhibition, which features six interactive zones and archival content. The immersive walk-through exhibition takes viewers from the 1970s to the present day, and even provides a glimpse of the future of aviation.