Rob Broere

Rob has 42 years of experience in aviation and managed the PSS systems for Emirates. He chaired the IATA StB program that launched NDC, OneOrder and OneID. He also chaired the IATA Travel Standards Board, which owns passenger processing standards. He passionately believes that the travel ecosystem is outdated. Since 2020 he has run his own consultancy, TravelMustChange, supporting airlines, airports and IT providers. He has been a regular conference speaker on topics around passenger experience.

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Presentation

Digital identity and wallets in travel – track introduction

Presentation

Introduction by Conference Chairs

Presentation

Panel discussion: Reflection on each of the use cases presented

Meaningful intervention into the passenger's travel. How to roll out nationwide platforms/ ecosystems. How to achieve scale and volume. How to enhance adoption. How to enhance stickiness.

The audience will learn:

• Rolling out national scale platforms/ ecosystems
• How to achieve scale and volume of operations
• Why meaningful intervention is important
• Challenges in implementation
• How to scale it up for global interoperability

Presentation

Digital identity and wallets in travel – what have we learned and what challenges lie ahead? Interactive!

With live participation from the audience and all the speakers from the presentations!